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IPod touch no factory reset option

I have a company owned IPod touch that I need to reset back to factory settings.


I know how to reset, but the option to "erase all content and settings" is not an option.


All it has is, "Reset all settings" and "reset network settings". How do I erase all content to reset the IPod to factory settings?

Posted on May 26, 2019 6:08 PM

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Posted on May 26, 2019 8:19 PM

Did the company put a profile on the device? If so they may have locked out the ability to wipe it, you’d need to check with them and if they did lock it out, they need to wipe it.

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IPod touch no factory reset option

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