You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I was stupid and updated my Adobe Flash Player and actually downloaded this terribly annoying program! I now have a new Mac, and don't want to transfer it over to my new system. How can I avoid corrupting my new machine? I've looked on the internet and all I see are so-called "helpful" instructions that just are another scam.
iMac 27", OS X 10.11
Roll in your backups from before the malware installation.
Then remove the Adobe Flash player entirely, unless you have a very specific requirement for a local game or such. That software is both deprecated, and it is a longstanding source of security bugs,
In the absence of backups, download the free version of MalwareBytes, and use that to dig this stuff out. MalwareBytes has a decent reputation around the forums, particularly for digging out these sorts of installations.
The approach you are asking for—manual removal—is more work, and more risk, and more time. And this stuff tends to mutate, meaning that different infestations will have different files and different behaviors and different removal instructions. If you really want to try this, have a complete and current backup before you start down the manual-removal path.
Roll in your backups from before the malware installation.
Then remove the Adobe Flash player entirely, unless you have a very specific requirement for a local game or such. That software is both deprecated, and it is a longstanding source of security bugs,
In the absence of backups, download the free version of MalwareBytes, and use that to dig this stuff out. MalwareBytes has a decent reputation around the forums, particularly for digging out these sorts of installations.
The approach you are asking for—manual removal—is more work, and more risk, and more time. And this stuff tends to mutate, meaning that different infestations will have different files and different behaviors and different removal instructions. If you really want to try this, have a complete and current backup before you start down the manual-removal path.
How do I remove Mac Cleanup Pro without having to download another promoted program?!
