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Level 1

4 points

passcode

i forgot my passcode and i cannot get on any other way how do I reset it without knowing my passcode

iPad mini 4 Wi-Fi

Posted on May 8, 2019 1:26 PM

Top-ranking reply

Level 10

147,536 points

Posted on May 8, 2019 1:28 PM

You will need to erase, then restore your iPad using the latest version of iTunes (v12.9.x) on your home computer, by following the directions in this link EXACTLY: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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