Apple Account passcode issue after factory reset and backup restore

I phone reset at Apple Store to factory settings.


I tried to reinstall from a backup from account .


I was then asked to create a new passcode, which I did.


I was then asked for the old passcode. I entered it however I was told that it was not recognized.


I don’t know why that happened but then it asked for the passcode of my IPAD which I entered and it was excepted.

my iPad isn’t associated with the account.


it seems as if the password app doesn’t work.


But I could login to post this question


[Re-Titled by Moderator]

Original Title: Apple Account

iPhone 12 mini, iOS 26

Posted on Dec 22, 2025 11:58 AM

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Apple Account passcode issue after factory reset and backup restore

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