Glitch creating child account

Cannot create child account (for a 6th family member including myself). It asks me to verify that I am an adult, tells me to continue with Touch ID but then instead asks for the CVV for my payment card (which I enter - correctly!), after which I agree to terms and conditions, and then I enter my child's name, DoB, create an email address and password, click Next, get a message about two-factor authentication, then there are Terms and Conditions, which I agree to, after which I get a typically useless message telling me, "There was a problem creating your new Apple ID. Your account cannot be created at this time."


Is this me or the system, and when will it be fixed?

Posted on Dec 21, 2025 9:25 AM

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Glitch creating child account

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