Phone won’t ring for contacts not in contacts list

Since upgrading to ios26 my wife’s phone will not ring for incoming calls except for those numbers in her contacts list. My wife’s medical team and cardio team have been calling her number but the phone doesn’t alert her. If I ring her from my mobile it works perfectly and works perfectly from any other number in her contacts list. This could have had serious consequences for my wife during her period of cardiac problems.

Posted on Dec 18, 2025 6:00 PM

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2 replies

Dec 18, 2025 6:24 PM in response to Cooltt

iOS 26 introduced a new call filtering feature which is designed to reduce spam, but can inadvertently silence callers that are not in your contacts list. On the iPhone go to Settings > Apps > Phone > Scroll down to Screen Unknown Callers and set it to Never. Also make sure the Unknown Callers and Spam feature operated by your carrier is disabled.

Phone won’t ring for contacts not in contacts list

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