SuperDrive Model A1379 fail to connect with macOS Monterey and Windows 11

Question

SuperDrive Model A1379 fail to connect with macOS Monterey and Windows 11

I have SuperDrive Model A1379, Mac Monterey and Windows 11. The drive does not show in either OS. Then, blank discs do not insert all the way, leaving about a half inch hanging outside. The last characteristic might have to do with its failure to connect with either OS, assuming that the computer powers the drive. Anyway, why all of a sudden did this device fail?

[Re-Titled by Moderator]

Original Title: SuperDriveA13791379Failures

MacBook Air 11″, macOS 12.7

Posted on Dec 16, 2025 9:27 AM

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Answer 1

Dec 16, 2025 10:42 AM in response to Tesserax

Tesserax, Thanks for getting back. Yes, it worked before, but no longer does. I purchased this at an Apple Store brand new, and probably still have the receipt, probably two years ago. To use it I had technical support, remembering that over the telephone I had to upgrade from Catalina to Monterey.

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Answer 2

Tesserax

Level 10

157,896 points

Dec 16, 2025 9:34 AM in response to tightpurchaser

Are you saying this SuperDrive has been working before, but now stopped? Did you purchase this drive new directly from Apple or an Apple Authorized Reseller? If so, how long ago?

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