How to unlock a locked Apple Cash account with funds still on it?
My Apple Cash account got locked with My money still on it. Can someone help me resolve this issue please
[Re-Titled by Moderator]
Original Title: Locked account
Question marked as
Contact Green Dot bank:
Contact Green Dot Bank by calling (877) 233-8552
They are not likely to tell you the reason why it became locked as those rules are strictly regulated by the Government where disclosure of some information is not allowed. Some reasons where it may be locked is:
- Mismatch in identity information provided compared to the user of the Apple Account.
- Violating the Terms of Use for Apple Cash, such as using it for commercial purposes.
- A party you have sent money to is being investigated with a SAR (Suspicious Activity Report) or if they sent money to you. The SAR is one piece of information that cannot be disclosed and the Government threatens banks with fines and imprisonment for any SAR related disclosure to a customer.