Lost files in iCloud Drive

Hi, please I can’t find my files in my iCloud Drive and the files app on my phone as well, does it mean I have lost all my files?

Posted on Dec 12, 2025 4:44 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2025 6:08 PM

TT123B wrote:

It seems as if the files app integrates with ICloud ?


Files app (and underpinnings) integrate with multiple different file services, including iCloud Drive, Mac or Windows or Linux or NAS file server offering SMB services, and with third-party file-hosting services.


The following is from an iPad, and shown after tapping the three-dots-in-a-circle ⋯⃝ icon:



Some information on using the Files app on iPhone for remote access:


iCloud Drive support is more directly integrated, and does not require an explicit manual server connection. Not past initially enabling the access in Settings, and logging into the associated Apple Account. Here is the setup for iPad:


As for the original issue reported, logging into the iCloud website directly and checking for the files would be a common test. If not deleted, the Files would be visible in the Drive section of the iCloud website:

4 replies
Question marked as Top-ranking reply

Dec 12, 2025 6:08 PM in response to TT123B

TT123B wrote:

It seems as if the files app integrates with ICloud ?


Files app (and underpinnings) integrate with multiple different file services, including iCloud Drive, Mac or Windows or Linux or NAS file server offering SMB services, and with third-party file-hosting services.


The following is from an iPad, and shown after tapping the three-dots-in-a-circle ⋯⃝ icon:



Some information on using the Files app on iPhone for remote access:


iCloud Drive support is more directly integrated, and does not require an explicit manual server connection. Not past initially enabling the access in Settings, and logging into the associated Apple Account. Here is the setup for iPad:


As for the original issue reported, logging into the iCloud website directly and checking for the files would be a common test. If not deleted, the Files would be visible in the Drive section of the iCloud website:

Lost files in iCloud Drive

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