Disney+ login and subscription issues.

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Disney+ login and subscription issues.

My Disney plus account just renewed through Apple. Now Disney is asking for a new password and wants to charge me for a subscription ... even though I i just paid for a year through Apple. How am I supposed to rectifiy this inabililty to access Disney+? Thx

Posted on Dec 4, 2025 5:09 PM

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Answer 1

Dec 6, 2025 6:25 AM in response to Firejay911

To fix Disney+ saying you need a subscription even though you already paid through Apple:

Confirm the Apple subscription is Active
Log into Disney+ using Sign In with Apple (not email/password)
Tap Restore Purchase in the Disney+ app
Ensure you are using the same Disney account linked to your Apple ID
If still broken → have Disney manually sync using your Apple receipt

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