iPhone 16 Pro Max data chip transferred to new phone

Hello Apple Support,

I need assistance with my iPhone 16 Pro Max. I am the first and original owner of this device, but I believe a local repair shop may have opened the phone and replaced some parts without properly informing me.

In Parts & Service History, my device shows the following:

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• Battery: “Finish Repair”
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• Display: “Finish Repair”
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• Camera: “Used”
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• Face ID: “Issue”
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Here are the details of my situation:

1. 
   
2. I never replaced any parts myself.
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4. I brought the phone to a repair shop in the past, and now I think they may have installed non-genuine or mismatched parts.
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6. Battery & Display require calibration.
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8. The device asks me to “Restart & Finish Repair.”
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10. I would like Apple’s help confirming whether these parts are genuine and completing the calibration safely.
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12. Camera shows “Used.”
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14. I am concerned that a repair shop replaced the camera with a part from another device. I want Apple to check if the camera is genuine and what the correct solution is.
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16. Face ID shows “Issue,” and Face ID does not work.
17. 
    
18. I did not damage Face ID myself.
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20. If the repair shop replaced the display or TrueDepth components incorrectly, I would like to know what parts must be replaced to restore Face ID properly.
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22. I want to ensure my device becomes fully functional again.
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24. Please advise me on the steps required, and whether I need genuine Apple parts to restore battery calibration, display calibration, camera functionality, and Face ID.
25. 
    

Thank you for your assistance.

I am the original owner, and I want to make sure my iPhone is repaired properly and safely.

Day remove from my device, one backside, the cheap and they put on another device then my iCloud data everything came my own phone was broke phone back. Friend came at all bro.