iPhone still prompts for password for deleted Apple ID

Subject: Issue With Deleted Apple ID Still Linked to Device




Hello Apple Support,




I need help with an account issue related to my Apple ID.




About a month ago, I purchased a new iPhone 16 Pro. At first, I tried to recover my old Apple ID: a********@gmail.com but I couldn’t remember the password. I started the recovery process and received a notification that recovery would take some time.




While waiting, I created a new temporary Apple ID: a******gmail.com and linked it to my phone number: +37495xxxxxx.




Later, I received an SMS confirming that I could recover access to my original Apple ID. I successfully restored it, erased old information on it, and started using the original account normally.




After that, I deleted the temporary Apple ID (a******@gmail.com) through Apple’s account deletion system, and it said it would be permanently deleted after one week.




However, even after it was deleted, my iPhone still asks me to enter the password for the deleted Apple ID from time to time. When I try to reset or sign in, the system says the Apple ID does not exist. So I cannot remove it or sign out.




I would like Apple Support to help unlink and remove the deleted Apple ID from my device and iCloud services. I am fully ready to verify identity, ownership, and complete any required steps.




Thank you in advance for your assistance.




Best regards,


Artur



[Edited by Moderator]

Posted on Dec 1, 2025 2:28 PM

Reply
3 replies

Dec 1, 2025 3:46 PM in response to ArturAnanyan99

You are being asked for the previous ID because ALL apps ever downloaded under that ID are forever tied to the ID. Apple can't remove the link to that ID for apps. If you're going to use the new Apple ID, you'll need to delete the apps downloaded under the old ID and purchase or download them again, under the new ID. This isn't anything Apple can help you with. You should have been a bit more patient and waited for account recovery from Apple. But you didn't so you'll have to repurchase those apps again.

Dec 1, 2025 3:26 PM in response to ArturAnanyan99

ArturAnanyan99 wrote:

Subject: Issue With Deleted Apple ID Still Linked to Device



Hello Apple Support,



I need help with an account issue related to my Apple ID.



About a month ago, I purchased a new iPhone 16 Pro. At first, I tried to recover my old Apple ID: a********@gmail.com but I couldn’t remember the password. I started the recovery process and received a notification that recovery would take some time.



While waiting, I created a new temporary Apple ID: a******gmail.com and linked it to my phone number: +37495xxxxxx.



Later, I received an SMS confirming that I could recover access to my original Apple ID. I successfully restored it, erased old information on it, and started using the original account normally.



After that, I deleted the temporary Apple ID (a******@gmail.com) through Apple’s account deletion system, and it said it would be permanently deleted after one week.



However, even after it was deleted, my iPhone still asks me to enter the password for the deleted Apple ID from time to time. When I try to reset or sign in, the system says the Apple ID does not exist. So I cannot remove it or sign out.



I would like Apple Support to help unlink and remove the deleted Apple ID from my device and iCloud services. I am fully ready to verify identity, ownership, and complete any required steps.



Thank you in advance for your assistance.



Best regards,

Artur


[Edited by Moderator]

It will ask for that info you downloaded apps with that apple id.

Dec 1, 2025 3:42 PM in response to ArturAnanyan99

Did you really restore it to factory? I don't understand how you could still have apps or music you bought on the temporary ID, unless you saved purchased music offline and imported it back in.


Or you simply signed out of the phone, did a clean up, then signed in with the original ID. Then you could have assets or apps there belonging to the temporary.

iPhone still prompts for password for deleted Apple ID

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