Not receiving bank OTP/verification codes

I am not receiving OTP / verification code from bank in my iPhone 17 pro.

iPhone 17 Pro, iOS 26

Posted on Nov 27, 2025 5:04 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2025 5:40 AM

You may not have an SMS plan (Domestic & International) enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc. does not provide SMS services.


OTPs are sent over SMS and not iMessage



2 replies

Not receiving bank OTP/verification codes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.