Hello!
I cannot change my country/region.
I get this error: “You cannot change the store front information for your account at this time.”
Please perform a StoreFront Reset for my Apple ID.
I have no payment methods, no balance, no subscriptions, and no family sharing.
Thank you!
iPhone 16 Pro Max, iOS 18
Sorry, but this is a user to user forum, we can not access your personal data, only the official Apple Support can do that.
Choose the phone number for your region from this Apple Support page and give them a call:
Sorry, but this is a user to user forum, we can not access your personal data, only the official Apple Support can do that.
Choose the phone number for your region from this Apple Support page and give them a call:
You say no subscriptions, but are the subscriptions fully expired? If not, you will either have to wait until they are or ask Apple to end them early.
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.
This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.
That "at this time" message is Apple's new enigmatic catch-all error message. It basically typically means that something that is required has not been fulfilled and when it has been, then it is time.
Cannot Change Country or Region
