Series Purchased in Apple TV can’t be viewed in Apple TV.

I recently purchased a series (Adventure Time Box Set) for around $70 directly on the Apple TV app on my iPhone (iOS 18.7.2). I was led to believe I would be able to view the episodes directly in the Apple TV app. However, now that I have made my purchase, the only option appears to be to open episodes in Amazon Prime - an app that I do not have and do not want to have. The show also does not show up in “Purchases” under “Library” in the Apple TV app.


Is there any way to view my purchased episodes in the app that I purchased them in? Otherwise, I don’t see what the point was of involving Apple TV at all, and would prefer to request a refund.

iPhone 13, iOS 18

Posted on Nov 26, 2025 10:21 PM

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4 replies

Nov 27, 2025 1:02 AM in response to fyshe

if it was me then I would make sure the same appleID was set on the appletv box

Switch the active user profile on Apple TV 4K - Apple Support


How do I switch Apple ID on Apple TV? - Apple Community


everything I ever purchased with my appleID show up in Library on my appletv box, my iphone, ipad, appletv app on computers and the likes (use the same appleID on everything of cause)

Nov 27, 2025 10:01 AM in response to fyshe

Just my iPhone

Alright. Then purchases should be immediately visible there. Did you get a confirmation of the purchase? Like an email? Else try finding it in your purchase history for confirmation. If not found, or listed there but not in your library, then please consider contacting the Apple Media Services staff for further assistance.


(not sure why it matters though)

If it was on a different device, then the troubleshooting should also focus on that device (smart TV, streaming device, computer, etc.), and any deviations in Apple TV app edition there. E.g., a few select devices with the Apple TV app don’t even have a library, i.e. not suitable for watching Store purchases.

Series Purchased in Apple TV can’t be viewed in Apple TV.

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