switching from a locked account to a non-locked account
Okay this was a series of errors. I had one account that I forgot the password to so I tried to reset using email didn't get a response for about a month so I created a new account but the phone number was the same for both the second account worked for a bit then stopped and is now completely locked this site just responses with your account is locked Recover Your Apple Account - Apple. I got my original account working again so how can I remove the secondary locked account from my iPhone since it seems I can't do that without login to the secondary account which I can no longer do. Is there a way I can transfer the phone over to my original account now whenever I try genius bar it says they can't help with this on the site at least can they fully reset the phone at a store including the account or no.
iPhone 12