Cannot find Apple TV+ purchase receipt

Apple TV +, I followed the directions to find my receipt (went to reportaproblem.apple.com) but when I got there the item on that page said "This purchase doesn't have a receipt." In FL, I understand that all digital purchases subject to CST are supposed to have receipts available which also include itemized fees and taxes. I got that info from: https://floridarevenue.com/taxes/taxesfees/Pages/cst.aspx


Is there another way to view a receipt?


Thanks

Posted on Nov 25, 2025 6:19 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2025 7:57 AM

You can also try checking your purchase history directly in the App Store or iTunes on a Mac or iOS device via the Purchase History option. From there, select the item to view available details. If no receipt is available there either, contacting Apple Support directly may be the only way to request an official receipt that includes taxes and fees.


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Question marked as Top-ranking reply

Nov 25, 2025 7:57 AM in response to MMyke

You can also try checking your purchase history directly in the App Store or iTunes on a Mac or iOS device via the Purchase History option. From there, select the item to view available details. If no receipt is available there either, contacting Apple Support directly may be the only way to request an official receipt that includes taxes and fees.


Cannot find Apple TV+ purchase receipt

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