Hide my email unable to receive emails

I am using hide my email address in several apps, now that the app sends an email to my email address (privaterelay.appleid.com) email I am not receiving it. I tried sending an email using my gmail account to that email but it gets bouncing back saying that address not found. How will I manage to receive email on that email address as it was supposed to forward all the email to y gmail account but not receiving it.

iPhone 15 Pro Max, iOS 26

Posted on Nov 25, 2025 2:14 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2025 2:29 AM

You cannot test the relay by emailing yourself from Gmail → that always fails.

Reactivate the Hide My Email entry:

Settings → iCloud → Hide My Email → tap address → Turn Off → Reactivate.

Restart iCloud Mail (turn off → on).

Confirm Gmail is still your forwarding address.

If the address remains invalid (still bounces from external senders) → create a new Hide My Email alias.

1 reply
Question marked as Top-ranking reply

Dec 9, 2025 2:29 AM in response to sexyash16

You cannot test the relay by emailing yourself from Gmail → that always fails.

Reactivate the Hide My Email entry:

Settings → iCloud → Hide My Email → tap address → Turn Off → Reactivate.

Restart iCloud Mail (turn off → on).

Confirm Gmail is still your forwarding address.

If the address remains invalid (still bounces from external senders) → create a new Hide My Email alias.

Hide my email unable to receive emails

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