"No License Found" Microsoft Office Home & Business software for MacBook Pro

I recently purchased a new MacBook Pro and Microsoft Office Home & Business which came with a 25 Character Product Key that I used to successfully Install the software on my MacBook Pro. I tried to open Microsoft Excel - and I was required to Sign-In to Microsoft or create a new Microsoft Account -- I attempted to create a new Microsoft Account - and I got: "No License Found for this email address...." This is very frustrating. The email associated with my AppleID is my primary email that is work email address that is linked to a separate work Microsoft Account.

MacBook Pro 13″, macOS 26.1

Posted on Nov 24, 2025 6:46 PM

Reply
1 reply

"No License Found" Microsoft Office Home & Business software for MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.