I’m trying to verify my Apple Cash account. I enter my full legal name, SSN, and date of birth, but when I press Next, it just loops back to the start asking for my name again. There’s no error message, it just restarts the form.
Has anyone else experienced this? Is this a bug, or some kind of protective measure for younger users? Any guidance on what usually fixes it would be appreciated.
How many times have you tried to verify your identity in the last 24 hours?
5 times today
yes i just turned 18 in the USA. I have a Debit card(for kids) attached to my Apple Pay so im now for the first time setting up Apple Cash for myself
You’ve tried the limit. Stop trying to verify for a couple of days and try it again, but just once. Repeatedly trying to verify is what scammers do.
Do you have an Apple Cash account? What country are you in? Are you 18 or older?
A parent or guardian will need to call Apple Support and confirm you’re now 18. Please call 1-800-MY-APPLE. Once age is confirmed wait several days for the servers to sync and update your age and you should be all set.
Apple Cash verification loops after entering info
