Reorder button unresponsive for Photos app Collections

Hello,


I would like to report a bug in the Photos app on iPhone SE 2022 running iOS 26.1


According to Apple’s instructions, it should be possible to reorder Collections by going to:


Photos app → Collections → scrolling to the bottom → tapping Reorder → dragging the collections into a new position.


It also says that I can use the “Layout and Reorder” button.

However, when I tap Reorder, nothing happens. The button does not respond at all.


I have already tried the following, but the issue persists:

  • Restarting the iPhone
  • Deleting and reinstalling the Photos app
  • Updating iOS (not available currently any newer)
  • Trying again with no other apps running


The feature still does not work.


Could you please check this issue?


Thank you.

iPhone SE

Posted on Nov 21, 2025 1:49 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2025 4:10 AM

On my iPhone I have to wait a minute or so, until I can hold and drag the items in the list. No idea what the iPhone is doing until it allows the list to be rearranged. After waiting a while I can tap and hold one of the items, for example "Others" and drag it up or down. It does not matter whether I grab the text or the handle.


6 replies
Question marked as Top-ranking reply

Dec 9, 2025 4:10 AM in response to Alexander Clauss

On my iPhone I have to wait a minute or so, until I can hold and drag the items in the list. No idea what the iPhone is doing until it allows the list to be rearranged. After waiting a while I can tap and hold one of the items, for example "Others" and drag it up or down. It does not matter whether I grab the text or the handle.


Nov 21, 2025 5:12 AM in response to domokosn

When you tap "reorder", the display should show you a list of items that can be rearranged, with handles (three horizontal lines) to the right of the items. Then you should be able to hold down onto the handle, until until it is moving slightly, and now it can be dragged to a different position. Are you not even seeing the handles, like in this screenshot? My iPhone is set to German, so it is showing "Sammlungen " instead of "Collections". The handles are very faint because of the Liquid Glass design.



Dec 9, 2025 7:22 AM in response to léonie

léonie wrote: … On my iPhone I have to wait a minute or so, until I can hold and drag the items in the list. No idea what the iPhone is doing until it allows the list to be rearranged.

Weird. For my iPhone on OS18, the editing of the Collections list is immediate.


For my iPad on OS26, the editing is also immediate. No waiting.


iPhone is Optimized. iPad is not.

Reorder button unresponsive for Photos app Collections

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