My credit card is connected to my nephew's cell phone. (He is autistic.) He purchased $5500.00 worth of apps in the last 2 weeks. Any suggestions on how to best reach out to Apple about getting a possible refund?
[Re-Titled by Moderator]
Original Title: Apple refund
iPhone 12 Pro, iOS 18
If you got an email receipt and there's a 'Report a Problem' link in it, use that; otherwise, click here and ask the iTunes Store staff for a refund.
(261954)
I assume you are not sharing the Apple Account or removed the credit card from your nephew's phone. If you need help with that or options such as Parental Controls or Ask to Buy, then we can also provide further assistance with that.
How to request a refund for unauthorized app purchases on an autistic nephew's iPhone?
