How to restore FaceTime and iMessage after switching carriers on iPhone 15 Pro with iOS 26?

Question

How to restore FaceTime and iMessage after switching carriers on iPhone 15 Pro with iOS 26?

iPhone 15 pro

iOS 26

Good afternoon. I switched from one carrier to another while keeping my number, and now FaceTime and Imessage aren't working. I also deleted the number from my Apple ID and can't add it back.

[Edited by Moderator]

Original Title: FaceTime и iMessage

iPhone 15 Pro, iOS 26

Posted on Nov 17, 2025 10:37 PM

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Answer 1

Ingo2711

Level 10

80,211 points

Nov 18, 2025 12:29 AM in response to NZT4eycRRhw6MM

If the general troubleshooting does not work, you should contract the official Apple Support and ask them to look into your settings from their side.

If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support

Contact Apple Support - Apple Support

Also check this recent discussion about it:

Unable to activate FaceTime and iMessage … - Apple Community

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