MDM profiles not installing on iPad Air 2 and iPad 4th gen

iPAD Air 2 and ipad 4th gen MDM profile not installing. Mosyle said, "Upon reviewing your device we can see that they are iPads Air 2 model, and this is a known issue for this model of iPads. We currently have an Enterprise Case with Apple (#102603857108) concerning older iPads not enrolling. We've also followed up on our case as the last update we received from the Apple Enterprise Support Engineer on June 2 stated: "I have reported the behavior and we have received other reports of this issue occurring. Our teams are now actively investigating the behavior.""


What is the status of the issue?

Posted on Nov 17, 2025 9:26 AM

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MDM profiles not installing on iPad Air 2 and iPad 4th gen

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