Adding Digital ID to Wallet on Apple Watch

Adding Digital ID to Wallet on Apple Watch has failed the past two days. Saturday day, repeated error was immediate “unable to reach Wallet services, check your Internet connection.” 👎🏻 I tried both on wifi and 5G. Today I was prompted to provide a live photo as verification, but at the end of the process, error similar to “Unable to reach Wallet services.”


Granted this is very new, enabled in the last week. Is there a bug on the Apple side that adding the Digital ID to a Watch isn’t yet supported?


iPhone 14 Plus, 26.1. Apple Watches S8, S9, both watchOS 26.1. BT enabled, TFA enabled on Apple Account. Digital ID is US Passport-verified. Region US.

iPhone 14 Plus

Posted on Nov 16, 2025 12:53 PM

Reply
5 replies

Nov 27, 2025 4:10 PM in response to David Spalding

Finally succeeded. Possible paths to success:


  1. Removed the Digital ID from one Apple Watch (S8).
  2. Tried adding to my "primary" Watch (S9). Failed a few times.
  3. Restarted the phone.
  4. Tried adding and began the Live Photo verification process.
  5. Kept the iPhone unlocked and awake for 5-8 minutes.
  6. Within 5 minutes, received a notification on the Watch that Verification was complete.
  7. Had to unlock the Watch by ending the Passcode.
  8. 🎉


Or:


  1. I was able to successfully add the Digital ID to an Apple Watch on a national holiday.

Nov 25, 2025 1:48 PM in response to David Spalding

we are not apple


these forums are user helping other users like yourself, it's sort of going

to a physical apple store and asking other customers their advice


personally I had no problems adding my visa and master card to the watch myself


if you wish to reach out to their official channels yourself you can try

 Get Support (apple.com)

And or

 Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


Nov 26, 2025 10:23 AM in response to Rudegar

Thank you. The question was rhetorical, not literally asking the corporation.


I have all my credit cards (well, most of them) added to my Watch. It's an enormous convenience when paying for small items.


This question is specifically related to the new Digital ID. 💡



As I said, I was prompted once out of a couple dozen attempts to use a Live Photo to add to the Watch, but it ended unsuccessfully. To date, all other attempts failed in the Watch app, Wallet settings. This error repeats whether I'm on my home Wi-fi (270mbps down, 30mbps up), and 5G cellular service.


Adding Digital ID to Wallet on Apple Watch

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