App installation approval requests not coming through to my new iPhone from my son's iPad

Question

Level 1

4 points

App installation approval requests not coming through to my new iPhone from my son's iPad

Anyone got a reason or solution for the fact that my son’s app requests (free or payable) are not coming through to my iPhone as his parent.

It was working fine after we set the iPad up from new at Christmas but about 3 months in I have stopped receiving them. I cannot think of any settings change I have made and have tried many of the solutions I have already Googled. Any advice much appreciated.

[Re-Titled by Moderator]

Original Title: Not receiving the application installation approval request in my new iPhone from my Sons iPad. Which was working before in my iPhone 13pro. But now in my new iPhone 17promax I am not getting that notification.

iPhone 17 Pro Max, iOS 26

Posted on Nov 16, 2025 12:57 AM

Reply

Answer 1

Top-ranking reply

Limnos

Level 10

425,609 points

Nov 16, 2025 4:01 AM in response to dipankarpa

If Ask to Buy isn't working, read the suggestions in the document: If Ask to Buy isn't working - Apple Support about looking for the request in Messages or Notification Center.

Make sure notifications haven't been disabled. This article discusses notifications: Use notifications on your iPhone or iPad - Apple Support

and this one Change notification settings on iPhone - Apple Support

Make sure the software is up to date on all devices involved.

Sometimes it helps to have the devices involved take a fresh look at settings:

● Try signing out of accounts and back in again.

Sign out of iCloud on your devices - Apple Support

Sign in to your Apple Account on the web or in your device settings - Apple Support

● Restarting is a simple step that can resolve many unexpected behaviors.

iPhone: Restart your iPhone - Apple Support then choose your model.

iPad: Restart your iPad - Apple Support

Mac: Ways to start up your Mac - Apple Support

If a problem persists, particularly over several days, try contacting Apple for assistance:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

"See a list of Apple phone numbers around the world."

Click here --> Contact Apple Support - Apple Support

Reply