Quartiles game not saving progress

I’m playing quartiles and starting with Fridays game 11-14-25 after I have solved the quartiles any words afterward would score but when I left the game and came back later to try for the perfect score all words found after the last quartile were gone. This is also the case with Saturdays game that I’m currently playing.

Is anyone else having this issue?

iPhone 16 Pro Max, iOS 26

Posted on Nov 15, 2025 2:25 PM

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Posted on Nov 16, 2025 9:01 AM

Three days in a row. Once you earn over 100 points it deletes all progress unless you find all the words. Have to use screen shots to stay on top of progress once app is closed.

27 replies

Nov 21, 2025 9:55 AM in response to GeorgiePoorgie

I just used the Apple Support app to report this as it is an Apple News feature, not a separate app. The Ai system agent was excellent and asked me a series of set up questions to be sure I was set up and using Quartiles properly. After I checked each set up and use question asked and responded “yes” to the Ai agent, the agent asked if I wanted this to be reported to engineering. When I said yes, the agent said it would be reported and suggested that I install future updates that might resolve the issue. Last, the agent asked if I want to be notified if there was more information to be shared about the issue. Wow, very impressive! Now, if Apple will just fix Quartiles as well as they appear to have set up Ai agents in the Apple support app!

Nov 21, 2025 10:15 AM in response to Lessmore

PS, I just added in my support chat a request that Apple restore providing the total number of players when a player looks at the global leaderboard. Also, I think that Apple will respond to the squeakiest wheel. If other users add their voice by reporting these glitches, there is more likely to be a swift response. In case you don’t have the Apple Support App, here is a link to it in the App Store: https://apps.apple.com/us/app/apple-support/id1130498044

Quartiles game not saving progress

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