Your digital id cannot be added to wallet at this time.
Trying to add U.S Passport.
Went through all the steps fine. Submitted for verification and 30 seconds later got this error.
iPhone 15
iOS 26.1
iPhone 15 Pro Max, iOS 26
I would suggest that the “live photo” taken and verified during the process be done properly and be essentially the same as the photo on the actual ID. Those live photos are used to verify your face with the one on the actual license to prevent fraud. If your face has altered (beard, lack of beard, glasses, etc.) that may be the issue.
Does it also say "For more information, contact Apple Support"?
I would suggest contacting them directly here:
Contact Apple Support - Apple Support
Please update what was determined as that may help others if they come across the same message.
Cannot add digital ID to Wallet
