New phone stuck on "signing in" screen

Hello, I am trying to log into a new phone my brother gave me

My original phone has water damage and not usable.


I have wiped everything from the phone also unlocked it. I have done the factory set up like it was a new phone i was getting.

now it is stuck on the page where it says My name and "siging in" under it


I need help, how do I get past this screen and continue forward?? If I turn the phone off it will start the factory settings all over again

iPhone 11, iOS 18

Posted on Nov 14, 2025 5:20 AM

Reply
1 reply

Nov 25, 2025 8:19 PM in response to kodykae

I’m having the same issue and haven’t found a solution. Brand new iPhone 16 - have tried the Quick Start 4 times and have tried transferring, iCloud etc but can’t get past the Hello screen. It is forcing an update but after a few hours it’s just spinning on install. Can’t cancel, or get to the Home Screen. Tried restoring to factory settings but go through it all again.

I see MANY posts here over YEARS with the same issues. Brutal.

New phone stuck on "signing in" screen

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