Want refund but subscription doesn’t have receipt

Purchased a free trial but cancelled it after 10minutes because i didnt like it and have been charged for it but there is no receipt to get a refund

Posted on Nov 11, 2025 2:22 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2025 5:28 PM

You should be getting the receipt emailed to you shortly after it is no longer pending. You would then be able to request a refund without the message saying that there is no receipt available. You can also use the Report a Problem link on the email you receive to request a refund. Not unusual for it to be the following day as Apple can bundle multiple charges in a single day and provide a receipt for all of them the next day, instead of a receipt for every single item.

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Question marked as Top-ranking reply

Nov 11, 2025 5:28 PM in response to Ashyy24

You should be getting the receipt emailed to you shortly after it is no longer pending. You would then be able to request a refund without the message saying that there is no receipt available. You can also use the Report a Problem link on the email you receive to request a refund. Not unusual for it to be the following day as Apple can bundle multiple charges in a single day and provide a receipt for all of them the next day, instead of a receipt for every single item.

Nov 11, 2025 2:27 PM in response to Ashyy24

  • Do you see it in your Purchase History?

View your purchase history for the App Store and other Apple media services - Apple Support

  • Requesting a refund for a purchase managed by Apple is done here:

Request a refund for apps or content that you bought from Apple - Apple Support

  • What is the name of the app?
  • Did you sign up for a Free Trial on a website used by the App Developer?


Want refund but subscription doesn’t have receipt

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