When using the Apple TV app to play TV+ shows or movies, there's no picture, only sound and subtitles. However, it works fine on my iPhone 15 Pro and Apple TV 4K, both devices are running the latest version of OS. Is it because my iPadOS version is too old and the TV app no longer supports it?Is upgrading the system the only solution?
iPad Pro, iPadOS 15
An iPad on iPadOS 15.x should fully support Apple TV+ streaming. However all iPad Pros would support at least OS 16.x.
Complete list of iPads, release year and current iOS/iPadOS version they can run - Apple Community
Update your iPhone or iPad - Apple Support
If you haven’t done so already, please try force-quitting the Apple TV app, and restarting the iPad. Then try again.
Else contact an expert from the Apple Support staff. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
An iPad on iPadOS 15.x should fully support Apple TV+ streaming. However all iPad Pros would support at least OS 16.x.
Complete list of iPads, release year and current iOS/iPadOS version they can run - Apple Community
Update your iPhone or iPad - Apple Support
If you haven’t done so already, please try force-quitting the Apple TV app, and restarting the iPad. Then try again.
Else contact an expert from the Apple Support staff. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
Apple TV apps Streaming TV+ show no picture on ipad
