Apple Music family plan not showing up on iPhone

Question

Level 1

4 points

Apple Music family plan not showing up on iPhone

Hi! My Apple Music Family plan isn’t showing up on my device.

My dad is the Family Organizer, and his Apple Music Family subscription appears correctly under Settings → Family → Subscriptions. He has the 16 pro max.

I’m in his Family Sharing group, but on my phone the 12 pro Max, Apple Music still says “Join Apple Music.”

We’ve already tried updating iOS, signing out/in, restarting devices, removing and re-adding me to Family Sharing, and confirming Purchase Sharing is on.

Could you please refresh or re-sync my Family Sharing and Apple Music subscription tokens on your end?

[Re-Titled by Moderator]

Original Title: Family Sharing Apple Music

iPhone 12 Pro Max, iOS 18

Posted on Nov 6, 2025 1:41 AM

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Answer 1

Phil0124

Level 10

215,984 points

Nov 6, 2025 12:07 PM in response to Setali

Does the subscription appear as shared with you on your iPhone 12 Pro Max in Settings ➜ Family ➜ Subscriptions?

This is a user to user forum, you are not addressing Apple Support here. Only other users like yourself. No one here can refresh anything for you.

If the subscription appears as shard with you as explained above, try going to Settings ➜ Account ➜ Media & Purchases and signing out of your account, and signing back in to refresh it.

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