Persistent error message

This pop up message appears every few minutes, randomly. iPad Air 18.7.1. Have cleared Safari history. Any suggestions please to get rid of it?







[Edited by Moderator]






iPad Air 3

Posted on Nov 5, 2025 3:39 PM

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4 replies

Nov 5, 2025 3:58 PM in response to ElleneAssanto

The error indicates that the TLS/SSL certificate used by the associated website/service is untrusted. Without additional information, it is impossible to provide a definitive explanation - however, there are two principal candidates:


1) The Certificate chain of trust is broken - with the Root or Intermediate CA certificates having an error or are themselves invalid.


2) Your TLS/SSL session is being "inspected" by a third-party or security proxy - breaking the trust chain. Deep-packet inspection of TLS/SSL traffic is common in Enterprise/Business/Educational network environments.


Either way, the error is a warning that the session is not secure. Other than contacting the associated Security Administrator for advice, there is little that you can do yourself to resolve the issue.

Nov 6, 2025 2:56 AM in response to LotusPilot

Many thanks for your reply. I had researched the issue and found that information, which is why I’m trying here. The message is random, rather than persistent - it disappears when I cancel it.


This issue cropped up about three days ago. The message appears about every 10-15 minutes, and isn’t linked to any particular activity. I don’t recognise the website/service as one I have ever (knowingly) had a connection to. I wondered if this could be linked to a hacking attempt?

Persistent error message

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