ios 26.1 using guided access with the volume buttons setting turned off now mutes videos.

When using guided access on both iphone and ipad since updating to ios 26.1, turning off access to the volume buttons now turns the volume all the way down. It didnt used to do this before ios 26.1, as I had this option off to stop my son accidently turning it up. Before ios 26.1 the sound just stayed at what level i set it to when i enabled guided access. Is this a bug or is it the new intended use?

iPad Air, iPadOS 26

Posted on Nov 4, 2025 9:53 AM

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6 replies

Nov 6, 2025 4:09 PM in response to Spectron2k

Same. I hadn’t used Guided Access since upgrading to 26.1 until tonight, when I gave the phone to my youngest kid and she kept saying she couldn’t hear it any time she changed to a new video. The volume remained whatever I set it to as long as she was on the video it was playing when Guided Access was initiated, but as soon as she changed to a different video the volume went down to 0. The only solutions I’ve found are to either not use Guided Access at all or to allow volume changes while in Guided Access (which obviously somewhat defeats the point).


I’m 100% certain this behavior is unintentional and is a bug, as it was not documented anywhere in the iOS 26.1 release notes or anywhere else that I can find.

Nov 24, 2025 3:45 PM in response to Spectron2k

Apple Supports article for iOS 26: Lock iPad to one app with Guided Access - Apple Support

says there is the option to turn access to the volume buttons on or off.


The audio level in each video is likely initially set by its creator, rather than by the audio level set on the iPad.


When entering Guided Access: You may or may not want to allow the use of other features for control

Eg: like Accessibility Shortcut, Control Centre, Siri, or Vocal Shortcuts, etc.


As we are all Apple users, like yourself, in the community, Apple is unikely to read any of the posts in this discussion. If anyyone wants to send feedback to Apple, that feedback can let Apple know in which hardware models and software versions you want the volume to remain as set when viewing multiple videos. The more feedback Apple receives on an issue (or a bug), the more likely we will see an update that assists:


To provide feedback about an accessibility feature on an Apple product,

you can email the Accessibility team: accessibility@apple.com.

ios 26.1 using guided access with the volume buttons setting turned off now mutes videos.

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