IHi, I’m trying to download free apps from the App Store, but it keeps asking for a payment method.
When I try to set my payment to ‘None,’ it says I have an active subscription — but I don’t.
Can you please help remove any hidden or stuck subscriptions so I can select ‘None’ and download free apps again?”
Sorry, but this is a user to user community, and we can not access your data, only the official Apple Support can do that.
You can use this link as a start:
Apple Online Support Billing and Subscriptions
Did you check for your ongoing subscriptions?
If you want to cancel a subscription from Apple - Apple Support
Sorry, but this is a user to user community, and we can not access your data, only the official Apple Support can do that.
You can use this link as a start:
Apple Online Support Billing and Subscriptions
Did you check for your ongoing subscriptions?
If you want to cancel a subscription from Apple - Apple Support
Can’t download from app store
