There is no music in the subscription

No Music in One subscription.

Posted on Nov 2, 2025 10:33 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2025 9:41 AM

Ch_Alex wrote:

Yes, previously I had an Apple Music subscription.
I cancelled this Apple Music subscription before subscribed to Apple One

Then you will need to wait until the Apple One free trial is over and renews into a paid subscription to access Apple Music.


You should not have manually cancelled Apple Music, Apple One would do that for you automatically and migrate to its own subscription immediately. Since you cancelled it, you now need to wait until the free trial is over.


click here ➜ Bundle Apple subscriptions with Apple One - Apple Support


4 replies
Question marked as Top-ranking reply

Nov 3, 2025 9:41 AM in response to Ch_Alex

Ch_Alex wrote:

Yes, previously I had an Apple Music subscription.
I cancelled this Apple Music subscription before subscribed to Apple One

Then you will need to wait until the Apple One free trial is over and renews into a paid subscription to access Apple Music.


You should not have manually cancelled Apple Music, Apple One would do that for you automatically and migrate to its own subscription immediately. Since you cancelled it, you now need to wait until the free trial is over.


click here ➜ Bundle Apple subscriptions with Apple One - Apple Support


Nov 3, 2025 9:44 AM in response to Ch_Alex

Ch_Alex wrote:

Yes, previously I had an Apple Music subscription.
I cancelled this Apple Music subscription before subscribed to Apple One

When you cancel an Apple Music subscription, all of your previously downloaded music and Playlists are lost. Apple does not save your data after cancelling when you choose to cancel that service. The proper way to sign up for Apple One when you have a subscription bundled is to not cancel the previous subscription and just sign up for Apple One where Apple will take care of the billing without double charging you and all of your data will remain.


  • If you already subscribe to Apple Music, Apple News+, Apple Arcade, or Apple TV+, you don't need to cancel those subscriptions. They will automatically be canceled when you're billed for Apple One.

Bundle Apple subscriptions with Apple One - Apple Support


Nov 3, 2025 7:08 AM in response to Ch_Alex

Sorry, your post is a bit cryptic. Remember unless you explain exactly what the problem is, we can't know what you may be referring to. Short cryptic posts like this make it very hard to help.

Can you clarify what you are referring to?


By "One" are you referring to Apple One?


If so, did you recently subscribe to Apple One?

Did you previously have an Apple Music subscription?

Did you cancel this Apple Music subscription before you subscribed to Apple One?

Did the Apple Music subscription work before but then stop?

Or is this a new development?


Please explain clearly and in as m much detail as possible what is happening and all related events that may have lead to this and someone may be able to help.

There is no music in the subscription

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