Exchange unopened product in a different Country from the original purchase country

I bought a magic keyboard from Orlando and the salesman gave me wrong size: 11” instead of 13”. I only realized when I left the country. Now I’m traveling to Dubai, can I change is in there?

Posted on Nov 2, 2025 12:54 AM

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Question marked as Top-ranking reply

Posted on Nov 2, 2025 1:56 AM

they are by no means required to take it back apart from the country of puchase and depend on the country a 14 days window


but you can try and or reach out to their official support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Nov 2, 2025 1:56 AM in response to YasmineAbdelhamid01

they are by no means required to take it back apart from the country of puchase and depend on the country a 14 days window


but you can try and or reach out to their official support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


Exchange unopened product in a different Country from the original purchase country

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