Need to create a Recovery Key but... I don't have the password of the laptop (the 2nd factor authentication)

Need to create a Recovery Key but... I don't have the password of the laptop (the 2nd factor authentication). When I try to create that Recovery Key the system send either to my Macbook pro (with no password) or just a link to another page, another page and another page.

Any clues?

Posted on Oct 31, 2025 12:57 PM

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Posted on Oct 31, 2025 1:49 PM

Which laptops are you describing? The MacBook Pro, or...?


You should probably describe what you're working with, but in general you do not recall a Mac's login password it needs to be reset. Start here: If you forgot your Mac login password - Apple Support and proceed all the way through its many steps to its ultimate conclusion, which is to erase the subject Mac. Then, reinstall macOS and everything else including the creation of a User Account with a name and password, and you'll be all set.

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Question marked as Top-ranking reply

Oct 31, 2025 1:49 PM in response to EddieLen

Which laptops are you describing? The MacBook Pro, or...?


You should probably describe what you're working with, but in general you do not recall a Mac's login password it needs to be reset. Start here: If you forgot your Mac login password - Apple Support and proceed all the way through its many steps to its ultimate conclusion, which is to erase the subject Mac. Then, reinstall macOS and everything else including the creation of a User Account with a name and password, and you'll be all set.

Oct 31, 2025 1:56 PM in response to EddieLen

As mentioned earlier, could you post some background on what are you trying to do?


Recovery Key is associated with an Apple Account, and is only indirectly related to a Mac login password.


Recovery Key blocks all means of resetting a forgotten Apple Account password except those with the key.


Recovery Key does not help with a forgotten Mac login, and is not related to two-factor authentication.


Overview of Apple Account security: Better Securing Your Data, and Apple Acco… - Apple Community


Need to create a Recovery Key but... I don't have the password of the laptop (the 2nd factor authentication)

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