ChatGPT via Apple Intelligence not recognizing my age

When I use visual intelligence it states I must be 13 years or older to use ChatGPT. I have tried changing my age via my on device Apple account as well as Apples website from 1987 to 1986 which works momentarily, but reverts back after a short while restricting my use again. Is this a bug? Thank you.

iPhone 16 Pro Max

Posted on Oct 31, 2025 11:26 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2025 5:50 AM

Go into your settings > Apple Intelligence & Siri > Extensions > ChatGPT


Make sure that you are signed into your ChatGPT account. This was my issue when I set up my new phone I failed to sign into my ChatGPT account. Once I did that the 13-year-old warning went away.


I hope this helps!


4 replies
Question marked as Top-ranking reply

Nov 6, 2025 5:50 AM in response to Ehdeek

Go into your settings > Apple Intelligence & Siri > Extensions > ChatGPT


Make sure that you are signed into your ChatGPT account. This was my issue when I set up my new phone I failed to sign into my ChatGPT account. Once I did that the 13-year-old warning went away.


I hope this helps!


Nov 10, 2025 9:08 AM in response to BoomRation

I have the same problem, I keep getting this annoying message when I use apple intelligence through the camera side button on my iphone 17 pro max, and when I use ask chatgpt. I am already logged in with my apple ID in the chatgpt app, and I am also logged in with my apple ID under settings > Apple Intelligence & Siri > Extensions > ChatGPT.


So what can I do to make it stop telling me that I need to be 13 or older to use it ?

ChatGPT via Apple Intelligence not recognizing my age

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