Apple mouse 2 doesn't work Horizontally

Question

Level 1

4 points

Apple mouse 2 doesn't work Horizontally

Hello, Out of sudden, My apple mouse two(version: 3.1.1 ) Vertically works fine but Horizontally It is not working, How can fix the issue? Is the Harware issue (Axiles sensors)?

MacBook Pro 13″, macOS 26.0

Posted on Oct 30, 2025 3:09 AM

Reply

Answer 1

Top-ranking reply

Ingo2711

Level 9

78,585 points

Oct 30, 2025 3:17 AM in response to Max_mobaraki

Did you check the opening of the mouse, where the sensors are located? If there is lint or dust inside, the mouse pointer will get stuck.

If this is not the case, try to unpair the mouse by removing it from the list of Bluetooth devices on your Mac and pair it again after that.

Reply

Answer 2

Max_mobaraki Author

Level 1

4 points

Oct 30, 2025 3:24 AM in response to Ingo2711

Thanks for your reply,

yes I cleaned the sensors, I repaired to other devices also (macbook and windows) still the problem same, but when I use white sheet trackpad, it works better on it, but still doesn’t work smooth and perfectly

Reply

Answer 3

Ingo2711

Level 9

78,585 points

Oct 30, 2025 4:04 AM in response to Max_mobaraki

I'm using a black mousepad and my Apple Mouse 2 has no issue, unless my cat sat on it and I have to remove fine hair from the surface.

Reply