Mdm illegally on my iphone13

I went to vpn in my settings . It says if you have an account under a school or work account Apple checks to see if you are enrolled . So I put my email address 2 of them and my Apple ID .. my email address came back as “account doesn’t exist under this email”. Then my Apple ID .. came back as “My Managed Account is already signed in Apple Store, Apple Books, music, tv, and iCloud…sign out of these apps before you sign in to your work or school account “? Then on another email I closed last year I found was open yesterday still . After I deleted account it said in the emails that I signed right back in not 10 minutes later after I deleted it and my mail is going to another email I’ve never used. Or heard of ….. but this is what it came back as “your Apple account does not support the expected services in this device “ to contact my administrator ? Mind you I don’t use any of those apps never tv not iCloud not music no books just the Apple app thing on my phone not sure if that’s the same thing as Apple Store? This is my personal iPhone 13 up to date with all of them . My credit cards get used all the time . I have to change at least 1 a month this month 2 of them. My iPhone gets so hot all day long even when off it’s hot and battery needed to be replaced twice it got so hot it blew out the screen . First a crack by day three the whole screen shattered 2times. I have to have my phone plugged in all day long . I lose total charge in about 45 mins I have pics if you would like to see them! Yes this creep who is doing this did have access to my iPhone 1time when I forgot it. He breaks into my home despite adt alarm he controls that . My camera system 10 grand he now was watching us everything hard wired but adt alarm when I leave gets turned off remotely and back on remotely right before I get home. Police been over when alarms went off but saw nothing . They said the alarm turned off by itself but not for the time aloud since we were at my sons wedding and didn’t have our phones they came over to check but thought it was weird that it turned off by the time they got there. Thought we were home .ive had so much stolen from me. ADT says its a glitch. Only happens when I leave . . I need help . Thank you

iPhone 13, iOS 26

Posted on Oct 29, 2025 3:01 PM

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2 replies

Oct 29, 2025 3:50 PM in response to Jaxson3

Jaxson3 wrote:

I went to vpn in my settings . It says if you have an account under a school or work account Apple checks to see if you are enrolled . So I put my email address 2 of them and my Apple ID .. my email address came back as “account doesn’t exist under this email”. Then my Apple ID .. came back as “My Managed Account is already signed in Apple Store, Apple Books, music, tv, and iCloud…sign out of these apps before you sign in to your work or school account “?


The summary: User experiencing issues with Apple account, iPhone overheating, and potential unauthorized access. Seeking help and advice.


Were you told by your school or your employer that you had a school or business account, and that you should log your iPhone into that portal? Probably not, I’d assume. If you don't gave an existing account set up for that login path, it’ll return errors, too.


As for a damaged iPhone with overheating and quite possibly a swollen battery, that needs repair or more likely replacement.


As for the issues with your home security system, that’s best a discussion with the ADT folks maintaining that. Whether there are issues with the security system and/or security bypasses and/or something else entirely is arising is not something that the folks around here in the Apple forums can assist with.


Issues or disputes involving your payment cards is a discussion with your financial provider.


There can be other and not-IT-related possible causes arising here too, as I’ve experienced in a few cases.

Mdm illegally on my iphone13

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