For accuracy... I have just checked my receipts £270 is incorrect... I paid £230 inc tax for the work. This was the solution to my problem of this old machine that was very "clunky" and a long drag to access i.e. emails and to open an email and read (example)... then while waiting for the email to open opening a web page would make it worse..
I had tried updating software but am on Monterey (latest version available) and had done lots of reboots, restarts and similar..
I read on here that the drive built into this model (HDD 5400 RPM) was installed to provide a cheaper entry to iMAC etc but of course to the occasional home user like myself, was not aware of the limitations that would arise down the line ... (running speeds and accessing fill in a reasonable time).. So essentially one could say that I "fell for the marketing"... !
So, doing my homework by reading on here (the community, initially) and elsewhere - I then chose to take the plunge and have the SSD installed (cost above)... This is the solution to my problem. This iMAC now has no delay issues waiting for (30minutes at one point !!!!!!) for an email to finally and fully open..
@MrHoffman mentions not spending too much ... the price I paid was checked prior and was inline with the going rate and to me seems worthy of the price paid to resolve my speed and running speeds.
If a heavy/semi/professional user I would feel that the user intelligence of "the tech" and "needs" would steer them away from this HDD model in the 1st place... and would pay the price for the better equipment initially.
I just wanted to say thank you to the community to allow several occasions of reviewing lots of questions on a similar theme, allowing me to come to the resolution... appreciated, as I say.
Issue of slow speed and usability being rubbish = 100% fixed by HDD upgrade to internal SSD by a local computer repair shop at market rate without being extorted.
Keep well