Apple Mail won’t connect to SMTPserver

Hi!


I have an M1 Macbook Pro running Tahoe. Apple Mail just suddenly stopped connecting a day or so ago to the SMTP server where I have two mail accounts. Other accounts (mostly gmail) are fine. I also have Outlook on the same machine and it has the same problem. I deleted the problem accounts from Mail and tried to re-install them - but that has not worked - I still can’t connect. I have the right credentials as I am still able to access the accounts on my iPhone and Windows PC. Tried to re-install the accounts in safe mode and no change, so not an antivirus issue.


Grateful for any ideas on where to turn. Thinking I need to delete and re-install Apple mail altogether….. :-(

MacBook Pro 13″, macOS 26.0

Posted on Oct 29, 2025 12:16 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Mail won’t connect to SMTPserver

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.