Apple Cash verifying identity not working

I’m trying to verify identity for my Apple Cash but after I’m done putting in ny ssn and birthdate it keeps on making me restart it

iPhone 13, iOS 18

Posted on Oct 27, 2025 6:47 PM

Reply
1 reply

Oct 28, 2025 2:52 AM in response to RafaelJrII

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/

Apple Cash verifying identity not working

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