I can’t add member to Family. Button is greyed out.

I can’t add any family member. My wife can’t adds ny family member. We are both set in the same region. I don’t understand why its not working.

I want to set up an account for my daughter.

Button is greyed out.


[Edited by Moderator]

Posted on Oct 27, 2025 2:50 AM

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Question marked as Top-ranking reply

Posted on Oct 27, 2025 3:32 AM

Check these possibilities:

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Allow Changes and turn on.


- If the device is managed (check: Settings > General > VPN (or Profiles & Device Management), contact the technology department of the organization that is doing the managing.

● Situation where a VPN was preventing action —> Unable to sign out of my Apple ID on my i… - Apple Community



4 replies
Question marked as Top-ranking reply

Oct 27, 2025 3:32 AM in response to Soundberg

Check these possibilities:

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Allow Changes and turn on.


- If the device is managed (check: Settings > General > VPN (or Profiles & Device Management), contact the technology department of the organization that is doing the managing.

● Situation where a VPN was preventing action —> Unable to sign out of my Apple ID on my i… - Apple Community



Oct 28, 2025 8:02 AM in response to Soundberg

Yep, it is one Organizer and up to 5 members for a total of six.


With Family Sharing, you and up to five other family members can share access to Apple services like iCloud+, Apple Music, Apple TV+, and more. You can even help locate each other’s missing devices, share your location, and manage a child's device with Screen Time and parental controls.

How Family Sharing works - Apple Support


Android devices have the same limit of 6 in a family group.

I can’t add member to Family. Button is greyed out.

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