Apple Music subscription payment pending, unable to use the app

Apple music took the money but it’s still saying pending and I can’t use the app


[Re-Titled by Moderator]

Original Title: Apple Music

iPhone 16 Plus, iOS 26

Posted on Oct 25, 2025 10:20 AM

Reply
1 reply

Oct 25, 2025 8:12 PM in response to lexus296

Re: "Apple Music subscription payment pending, unable to use the app

Apple music took the money but it’s still saying pending and I can’t use the app


Sometimes it takes up to 24 hours for payment processing and account info. to update, so things may be back to normal now.

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If you still need help, Keeping updated to the newest iOS version often avoids issues,

If you haven't already, You may want to update your iPhone to iOS 26.0.1.

"This update provides important bug fixes and security updates for your iPhone",

(NB: If you choose to update the iOS, iit is always wise to back up your iPhone first.

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Else:

You might want to try restarting your iPhone: (deletes temporary files, re-establishes connections, may update the recent changes, and often restores order if something is not working as expected)

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If the situation persists:

The two websites below each have a "Get support - start now" link at the bottom of the webpage.


You might want to reach out to the Billing and Subscriptions Support team: (eg: via online chat / phone / email etc.) Website: Subscriptions and Billing - Official Apple Support


Apple Music also has a Music Support website online (info. / support / contact options etc.)

Website: Music - Official Apple Support

Apple Music subscription payment pending, unable to use the app

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