iPhone 12 mini is frozen

I have tried the forced shut down (pressing + and - volume quickly, then holding side button. This does not work. Advice?

iPhone 12 mini, iOS 16

Posted on Oct 25, 2025 6:01 AM

Reply
6 replies

Nov 11, 2025 2:08 AM in response to Legomasyer

Legomasyer wrote:

This may be a problem
a way to solve this:
try holding down all three buttons at once and if that doesn’t work then you can contact apple and kindly say that your iPhone is frozen 😀

Not sure what basis you have for that, if it were a valid operation and it was frozen the next step would be a forced restart anyway https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

followed by Recovery Mode.

Then you contact Apple Support.


Nov 27, 2025 3:25 AM in response to LD150

Not sure why this technique is not valid. This person stated that their phone is frozen and we know its an older phone. If you leave the phone to completely discharge the battery and then plug in to charge, if you do not get the battery charging icon to pop up you will be closer to understanding that this is probably a motherboard issue- which lots of iphone 12 had - you will then learn that its time for a new phone. Not sure what is not valid here. You can also deduce if its a screen issue if you indeed hear a charging sound. And again this states that the person already did a hard reset and that did not help.

iPhone 12 mini is frozen

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