email on iPhone 13 says imap password is incorrect

When I access email on my iPhone 13, message says imap password is incorrect and asks me to enter the password for my imap account. I can't find where to enter or change an imap account.


iPhone 13

Posted on Oct 23, 2025 7:54 AM

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Question marked as Top-ranking reply

Posted on Oct 23, 2025 8:15 AM

Go to Settings on your iPhone.

Tap Mail.

Tap Accounts.

Select the email account that is having the issue.

Tap Account (under IMAP/POP).

Look for the password field for the Incoming Mail Server and re-enter your password (or App Password).

Go back and tap SMTP under Outgoing Mail Server.

Select the Primary Server.

Look for the password field there and re-enter your password (or App Password) again.

Tap Done or Account to save the changes and allow the phone to re-verify.

1 reply
Question marked as Top-ranking reply

Oct 23, 2025 8:15 AM in response to jfretired

Go to Settings on your iPhone.

Tap Mail.

Tap Accounts.

Select the email account that is having the issue.

Tap Account (under IMAP/POP).

Look for the password field for the Incoming Mail Server and re-enter your password (or App Password).

Go back and tap SMTP under Outgoing Mail Server.

Select the Primary Server.

Look for the password field there and re-enter your password (or App Password) again.

Tap Done or Account to save the changes and allow the phone to re-verify.

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email on iPhone 13 says imap password is incorrect

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