ios 26 issues - MS office - audio - WiFi connection - trackpad on magic keyboard

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Level 1

10 points

ios 26 issues - MS office - audio - WiFi connection - trackpad on magic keyboard

So, I was having issues with MS office on the iPad iOS 18. So I “upgraded” to iOS 26.0.1.

And it hasn’t fixed the MS office issues (I can’t actually use any of the apps as they “freeze” and then I have to forced quit them).

WiFi keeps dropping the connection between the router and my iPad.

I lost audio in a webinar 8 times in an hour - disconnected my headphones - that didn’t work and then lost connection to my iPad speakers 6 times.

The trackpad stopped working and I had to disconnect everything. Shutdown. Reboot and reconnect everything.

It’s essentially making my iPad unusable (as lots of other features no longer work, or have changed). Why would you make things worse (not better).

Unhappy am I.

iPad Pro, iPadOS 26

Posted on Oct 23, 2025 7:14 AM

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Answer 1

Top-ranking reply

LotusPilot

Community+ 2025

Level 10

300,860 points

Oct 23, 2025 9:12 AM in response to da ferret

You would be best advised to seek assistance directly from Apple Support - and request a remote diagnostic test of your iPad. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad.

Genius Bar Reservation and Apple Support Options - Apple

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Answer 2

rwils32

Level 1

24 points

Oct 23, 2025 7:43 PM in response to da ferret

Microsoft pushed out an update just about 10 hours ago fixing these issues so go into the App Store and update it directly

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