Whatsapp Business BUG iPhone 17 Pro Max

Question

Level 1

5 points

Whatsapp Business BUG iPhone 17 Pro Max

Hello,

I have been experiencing a technical issue with the WhatsApp Business app for the past five days. I am using an iPhone 17 Pro Max with iOS version 26.0.1. Until a few days ago, the app was working perfectly. However, for the past five days, it crashes immediately after opening.

I have already tried reinstalling the app. Initially, I was able to set it up again, but the error reappeared as soon as I opened a chat or viewed the chat preview. Currently, the app does not start at all.

Since I use WhatsApp Business professionally as a DJ and rely heavily on communication with my clients, I would greatly appreciate a prompt solution.

Thank you in advance for your support.

Kind regards,

Mika

iPhone 17 Pro Max, iOS 26

Posted on Oct 21, 2025 11:06 PM

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Answer 1

Mac Jim ID

Level 9

58,622 points

Nov 5, 2025 8:00 PM in response to alelidxing

alelidxing wrote:

I am having the same issue, impossible to use and i tried all ways possible except delete phone

The latest update to WhatsApp Business from Meta was just 2 days ago, before that there were 3 in the last week. A bug will be introduced in an update to the app and the resolution will also come from an update to the app. All that will be provided by Meta and you have their contact information in this post if you need it.

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Answer 2

Ingo2711

Level 9

79,575 points

Oct 22, 2025 1:25 AM in response to mika_k14

On my iPhone, WhatsApp has recently (Oct. 17th) been updated, which might be a reason for that.

Did you try to reach WhatsApp Support via email?

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Answer 3

Ingo2711

Level 9

79,575 points

Oct 22, 2025 12:32 AM in response to mika_k14

Did you already contact WhatsApp Support about that?

WhatsApp Support page

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Answer 4

mika_k14 Author

Level 1

5 points

Oct 22, 2025 12:35 AM in response to Ingo2711

Yes, I have already reached out to WhatsApp support. Unfortunately, the support seems to be entirely AI-based and was unable to assist me. I also forgot to mention that WhatsApp Business was working on iOS 26, which leads me to suspect that this may be a software-related issue.

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